Refund policy
Refund & Return Policy
At BreatheFlow™, we aim to provide a smooth, reliable, and comfortable shopping experience. If there is an issue with your order, we will do our best to resolve it quickly and fairly.
60-Day Satisfaction Guarantee
You have 60 days from the date of delivery to contact us if you are not satisfied with your purchase.
Depending on the situation, we may offer troubleshooting assistance, a replacement, store credit, or a refund.
Returns
To be eligible for a return:
• The item must be unused and in its original packaging
• The request must be made within 15 days of delivery
If your return is approved:
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Contact us with your order details
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We will provide return instructions
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Once the item is received and inspected, a refund will be issued
Refunds apply to the product price only. Shipping costs are non-refundable.
Return shipping costs are the responsibility of the customer.
Hygiene & Safety
For hygiene, safety, and quality-control reasons, we do not accept returns of used products.
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery.
Include:
• A clear photo of the item
• A brief description of the issue
We will provide a replacement or another appropriate resolution.
Shipping
Orders are processed promptly and shipped through our logistics partners.
Estimated delivery time: 6–12 business days.
Shipping times may vary depending on destination, customs processing, weather conditions, or carrier delays.
Refund Processing
Approved refunds are typically processed within 5–10 business days, depending on your bank or payment provider.
Contact
For any questions or requests, please contact us at:
Policy Updates
We reserve the right to update this policy at any time. By purchasing from BreatheFlow™, you agree to the terms outlined above.